Trump Chicago Updates
We remain dedicated to providing our signature, unsurpassed luxury with refreshed policies to ensure that you enjoy peace of mind along with the incredible experiences you’ve come to know and love from Trump Hotels.
In accordance with the most recent local government mandate, everyone over 2 years of age must wear a mask indoors in public spaces, regardless of vaccination status. Beginning Monday, January 3, all restaurant, bar, and fitness club patrons must show proof of vaccination to enter. Proof can include a physical vaccine card, a photocopy of the card, a digital record or app on your phone, or a printed record from a vaccine provider. Those 16 and over must also show a photo ID. We appreciate your observance in advance. Please refer to www.chicago.gov/coronavirus for additional resources and updates.
Learn more about our commitment to health and safety HERE.
If we may assist you with any special requests prior to your arrival, you may reach our Trump Attaché by email: tch_attache@trumphotels.com or by calling +1 312 588 8000.
In this ever-changing environment, please know that we will continue to post updates here for any and all changes to our policies. If you have any questions, please contact us at +1 312 588 8000.
Trump Hotels Reservation Update
All guests checking-in must provide a valid driver’s license or passport and a valid credit card. The name on the credit card must match the valid identification provided. All credit/debit cards are pre-authorized at check-in. A pre-authorization amount for room, tax and incidentals will be placed on hold until check-out. A pre-authorization is not a charge to your account, it is a temporary hold on those funds. Once your actual charge is posted at check-out it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank. Generally, most banks release the hold within 3-5 days.
Because each of our customers' circumstances are unique, cancellations are handled on a case by case basis. Please call the hotel at +1 312 588 8000 for more information.
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